TERMS AND CONDITIONS

At Venatti, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date.

Conditions for Returns:

  • Returns must be initiated within 30 days of receiving your order.
  • The items must be in their original condition, unused, and in the original packaging.
  • Please include all original tags, accessories, and documentation.
  • If the goods are altered, the exchange will not be made, and the merchandise will be returned to the client, who will pay shipping expenses.
  • In the event that it is determined that the product(s) have been used, damaged or mistreated by the customer, Venatti will not be able to make an exchange or refund and it is the customer's responsibility to cover shipping expenses.

Free Returns:

  • We offer free returns for all orders. No restocking fees or return shipping charges will apply.
  • To initiate a return, please contact our customer service team at contact@venatti.net
  • Upon approval, you will receive a prepaid return shipping label. Simply attach the label to your package and drop it off at your nearest shipping facility.

Refunds:

  • Once your return is received and inspected, we will notify you of the status of your refund.
  • Approved returns will be processed within 3-5 business days, and a credit will automatically be applied to your original method of payment.

We cannot accept returns on sale items, promotional products, or gift cards. Products purchased during weekend discount campaigns and 24hr campaigns are also non-returnable. This policy applies regardless of whether a discount code was applied or not.

If you have any questions regarding our return policy, please feel free to contact us at contact@venatti.net 

Venatti is not responsible for any damage that its products may cause to the customer firearms due to customer misuse.



Privacy Policy.


The following legal notice states the terms of use of the website, rights of ownership, content, copy rights, uses of information, content, standards and online store rules, and partial information of VENATTI with trade name VENATTI, under the terms and conditions that the law for such purposes grants and supports.



ONLINE STORE ACCESS, INFORMATION, USE AND DATA IN THE STORELINE.


Access to the online store, viewing, and interaction with the products is free as well as the rest of the website. However, misuse, copying, plagiarism, etc. Is strictly prohibited, and if committed, a judicial report will be submitted to the appropriate authorities. To finalize a purchase within the online store, personal information will be required, such as full name, telephone(s), email, age, date of birth and delivery address. Financial information will also be required to process your payment and complete your purchase. This information will be related to your payment method, depending on the method you choose at checkout, certain information will be requested, it can be your card number, holder's name, date of expiration and security code. This information will, always, be strictly confidential, serving only to complete your operation within the online store, which is supported by the method you choose and via the https protocol. Also, for your safety and tranquility, the purchase page is encrypted under the certificate SSL with a verifiable firewall and international security signature. After Entering your information in the product/item and clicking on “buy”, you will be directed to a new page, where the total shipping cost will be shown, and you will be able to select from several payment methods, which are always displayed, in this order: PayPal and payment by credit or debit card. Inside the online store, you will be able to select and display our items individually for greater comfort and understanding. The photographs of each product may be enlarged to its correct visualization and appreciation, so that you can be completely sure of the product that you are acquiring. On the side of each garment, the price per unit is shown, without shipping charge. Shipping costs will be calculated once the purchase process has started. You will find a description of materials, composition, and care instructions. The availability (stock) of each garment is in real time, so as not to affect your purchasing decision, showing products that are in stock only. You can buy as many times as you want, repeating the purchase process, as many times as you wish, and/or as you need. All garments (products) found in the online store are new..

Venatti would also like to thank everyone for their continued support. It is appreciated more than you know.

A resource that teaches users how to keep their leather cases in top condition, extending their lifespan and enhancing their appearance over time.

  1. Step-by-Step Leather Cleaning Guide
  2. Leather Hydration Routine
  3. Proper Storage Tips
  4. DIY Leather Repair Techniques

Frequently Asked Questions

How long will it take to receive my order?

Orders are typically processed within 2-3 business days. Shipping times depend on your location and the shipping method chosen at checkout. Domestic orders usually arrive within 5-7 business days.

Can I track my order?

Yes, once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

What payment methods do you accept?

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay.

How do I choose the right size case for my gun?

Please refer to our specific product page. We provide detailed measurements for each case. If you are still unsure, you can contact our customer service team with your gun model, and we will help you find the perfect fit.

What materials are your fitted cases made from?

Our fitted cases are crafted from high-quality canvas and genuine leather. Each material is selected for its durability, aesthetic appeal, and ability to protect your gun.

Are your leather goods made from genuine leather?

Yes, all our leather goods are made from 100% genuine leather. We pride ourselves on using top-quality materials to ensure longevity and a luxurious feel.

How should I care for my leather case?

To maintain the quality of your leather case, avoid prolonged exposure to direct sunlight and moisture. Clean with a soft, dry cloth and use a leather conditioner periodically to keep the leather supple and looking new.

Are your products environmentally friendly?

We are committed to sustainability. Our canvas is sourced from eco-friendly suppliers, and our leather is sourced from tanneries that adhere to environmental standards.

How can I contact customer service?

You can reach our customer service team via email at contact@venatti.net (Monday to Friday, 9 AM - 5 PM UTC-5).